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After employee sign in

1.Introduction

In the service of “KING OF TIME”, it is possible to clock-in/out using the geofencing function through app.

※Geofence
A virtual geographic boundary, defined by GPS or RFID technology, that enables software to trigger a response when a mobile device enters or leaves a particular area. The administrator sets the designated clock-in area for the employees, and it is possible to clock-in/out only they are within geofencing radius.

2.FAQ

Q1:Why am I unable to see designated location that I can clock-in in my app?

A1:Please ask administrator to register your work place in admin app.

Q2:I cannot clock-in because app displayed [You are not within the geofence]?

A2:It is possible that the accuracy of the location information is low. Location information acquisition is not identified by the app but by the device’s OS referring to the mobile phone base station, GPS, and Wi-Fi access points. To improve the accuracy please try the following:

▼Restart the app
・Your location will be re-acquired, so please try it several times.

▼Switch on/ off Wi-Fi function
・ By turning Wi-Fi on, the accuracy of the location information may be increased based on the access point detected by the mobile phone.

・ If you are connected to Wi-Fi, please try to turn off Wi-Fi if there is a weak communication signal with the access point, this can lead to poor accuracy and switching it off may make it stable again.

▼Others
・Please ask administrator to adjust the geofencing radius. There is a possibility that the setting of the geofencing radius is extremely narrow.